FAQ | photographystudio

FAQ

How Do I Place An Order?

Just send us an email, right now we are working on making phone calls more easily responded too. However you may feel free to give us a call, its recommended you leave a voicemail so that we know who to get back to.

Payment options

At this time we do not accept debit or credit. We do accept check, and most certainly cash. Do to recent event, where lots of hard work setting up lights and back drops went to waist and money spent on gas, we now require at least half up front after the photo session and the rest can be given upon receiving your pictures.

Locations

I have several local spots that clients and I have really enjoyed shooting our sessions at in Hillsboro, but we can travel to any location surrounding the Washington County area and Portland area. Anywhere beyond that may require a traveling fee, feel free to ask and see what can arranged.

When will I receive my Order?

On edits of less then 20 I can promise them within 2-3 days. On more then that I will have to look at my schedule and give you an estimate.

For a $20 fee I can have them done within 24 hours.

How will I receive my order?

You will receive it on a DVD or CD whichever is available and useable to the client. For a $8 dollar fee I can place it on a 8GB USB drive that you will keep to hold your pictures or store on your computer and then use the USB for other transfers.

Discounts?

Yes there are discounts, thank you for asking. If you allow the use of your portraits for website and promotional usage, you will receive 10% of your order.

Also, if you refer another, if they mention your name at the end of their session you will receive a 15% discount on your order (not redeemable for past orders or refunds from past orders, only current order in process or future orders). Or you can get 5 free edits.

Because of low and affordable pricing there are no refunds at this time unless otherwise written in agreement. Product comes as is.